Opulent Marbles ("Company", "we", "our", or "us") values your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, store, and safeguard the information you provide when you visit our website or communicate with us regarding our products and services.

This Policy has been prepared with regard to applicable laws of India, including the Digital Personal Data Protection Act, 2023 (DPDP Act), where applicable.

By accessing our website or submitting your information through our enquiry forms or other communication channels, you acknowledge that you have read and understood this Privacy Policy.

1. Information We Collect

We may collect personal information that you voluntarily provide, including:

• Full Name
• Email Address
• Mobile Number
• Company or Organization Name (if applicable)
• Project or Site Location, if provided
• Details of your material or product enquiry
• Stone or surface requirements
• Quantity or application details voluntarily provided
• Any documents, images, drawings, or other information voluntarily shared with us

We may also automatically collect certain technical information, including:

• IP Address
• Browser Type and Version
• Device Information
• Operating System
• Pages Visited
• Date and Time of Visit
• Website Usage Information

This information helps us improve our website, maintain security, understand website usage, and enhance the overall user experience.

2. Purpose of Collection

We collect and process your information for legitimate business purposes, including to:

• Respond to product and material enquiries.
• Provide quotations and pricing information.
• Assist with material selection and availability enquiries.
• Communicate regarding Marble, Granite, Quartz, Nano and other surfaces offered by us.
• Understand your material, quantity, application, or project requirements.
• Schedule meetings or showroom visits where applicable.
• Process and respond to requests submitted through our website.
• Improve our website and customer experience.
• Maintain business and enquiry records.
• Comply with legal and regulatory obligations.
• Protect our legal rights and prevent fraud or misuse.

We will use your personal information only for purposes that are reasonably related to the purpose for which it was collected or as otherwise permitted by applicable law.

3. Lawful Basis of Processing

Where applicable under Indian law, we process your personal data based on:

• Your consent.
• Performance of a contract or pre-contractual request.
• Compliance with legal obligations.
• Legitimate business interests that do not override your rights.

4. Sharing of Information

We respect your privacy and do not sell, rent, or trade your personal information.

We may disclose your information only in the following circumstances:

• To our employees or authorized representatives who require the information to perform their duties.
• To professional advisors such as auditors, accountants, or legal consultants.
• To service providers who assist us in operating our website or business, subject to appropriate confidentiality obligations.
• When required by law, court order, or government authority.
• To protect the rights, property, or safety of our Company, employees, customers, or the public.

5. Data Security

We implement reasonable administrative, technical, and organizational safeguards to protect your personal information from unauthorized access, misuse, alteration, disclosure, or destruction.

While we strive to protect your information, no method of electronic transmission or storage is completely secure. Accordingly, we cannot guarantee absolute security of information transmitted or stored electronically.

6. Cookies and Website Analytics

Our website may use cookies or similar technologies to:

• Improve website functionality.
• Understand visitor preferences.
• Analyze website traffic.
• Enhance user experience.
• Maintain website security and performance.

You may disable cookies through your browser settings. However, certain features of the website may not function correctly if cookies are disabled.

7. Third-Party Websites

Our website may contain links to external websites, social media platforms, mapping services, communication services, or other third-party websites for your convenience.

We are not responsible for the privacy practices, security, or content of third-party websites. We encourage you to review the privacy policies and terms of those websites before providing any personal information.

8. Data Retention

We retain personal information only for as long as necessary to:

• Respond to enquiries.
• Provide products, materials, quotations, or related services.
• Maintain business records.
• Resolve disputes.
• Comply with legal and regulatory requirements.

When personal information is no longer required, we will securely delete or anonymize it, subject to applicable legal obligations and legitimate business requirements.

9. Your Rights

Subject to applicable law, you may have the right to:

• Request access to your personal information.
• Request correction of inaccurate or incomplete information.
• Request deletion of your personal information where legally permissible.
• Withdraw consent where processing is based on consent.
• Request clarification regarding how your information is being used.

Requests may be submitted using the contact details provided below.

10. Children's Privacy

Our website and services are intended for business and general audiences.

We do not knowingly collect personal information from individuals under the age of 18 years. If we become aware that such information has been collected inadvertently, we will take appropriate steps to remove it.

11. Confidentiality

Any information voluntarily shared with us regarding material requirements, product selections, quotations, pricing, drawings, images, commercial discussions, or other business requirements will be treated with appropriate confidentiality and used for the purpose of responding to your enquiry or providing our products and services, unless disclosure is required by law.

12. Changes to this Privacy Policy

We reserve the right to modify this Privacy Policy at any time.

Any updates will be published on this page along with the revised Effective Date. Continued use of our website after such updates constitutes acceptance of the revised Privacy Policy.

13. Contact Us

If you have any questions, requests, or concerns regarding this Privacy Policy or the handling of your personal information, please contact us:

Opulent Marbles
Greater Noida, Uttar Pradesh, India
Website: https://www.opulentdnb.com
Email: info@opulentdnb.com

By using our website or submitting your information to Opulent Marbles, you acknowledge that you have read, understood, and agreed to the terms of this Privacy Policy.